TERMS AND CONDITIONS OF USE

Welcome to our online website. IDAK Group, Inc (referred to as IDAK) provides products and services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. ​

PRIVACY POLICY

We at IDAK are strongly committed to protecting the privacy of our customers and clients. Our policy is to keep the personal information we receive from our site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.By accessing or using the IDAK web site, you agree to the terms of IDAK Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. IDAK reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.

COLLECTION, USE, and PROTECTION of PERSONAL INFORMATION

When you place an on-line or telephone order, IDAK may ask you to provide certain information about yourself or by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, IDAK may ask that you provide personal information, such as your first and last name, mailing address (including zip code), e-mail address, telephone numbers, and other personal identifying information. When ordering products or services described on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

IDAK collects your information in order to record and support your order and usage of our products/services. The information that you provide is also used as part of our effort to keep you informed about new products, special offers, and other products and services of IDAK.

The personal information that you provide in connection with your order at IDAK is classified as Registration Information. Registration Information is protected. Your Registration Information provided on our website resides on a secure server that only selected IDAK personnel and contractors have access to via password. IDAK encrypts your personal information and thereby prevents unauthorized parties from viewing such information when it is transmitted to IDAK. Registration information provided by surface mail or telephone is stored in a confidential file.

Under NO circumstances will IDAK release your personal information to any third party without order from the court or law enforcement agency.

COOKIES

When you visit IDAK website, you can surf the site anonymously and access information about our products and services without revealing your identity. In order to improve our site, we use “cookies” to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, registrations, and preferences. It cannot be executed as code or deliver viruses. While IDAK uses cookies to track your visit to our site, our Web servers automatically log this information.

ELECTRONIC COMMUNICATIONS

When you visit IDAK or send e-mails to us, you are communicating with us electronically. You therefore consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of IDAK and protected by international copyright laws. The compilation of all content on this site is the exclusive property of IDAK, with copyright authorship for this collection by IDAK, and protected by international copyright laws.

TRADE MARKS

IDAK’s trademarks and trade dress may not be used in connection with any product or service that is not IDAK’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits IDAK. Counselors, educators and consultants using IDAK products may not use any of IDAK’s trademarks or the name of IDAK when advertising their services without written permission from IDAK.  All other trademarks not owned by IDAK that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by IDAK.

LICENSE AND SITE ACCESS

IDAK grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of IDAK. This license does not include any resale or commercial use of this site or its contents, any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of IDAK. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of IDAK without express written consent from IDAK. You may not use any meta tags or any other “hidden text” utilizing IDAKs name or trademarks without the express written consent of IDAK. Any unauthorized use terminates the permission or license granted by IDAK. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of IDAK so long as the link does not portray IDAK, its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any IDAK logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian.  IDAK reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.  IDAK reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant IDAK a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant IDAK the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify IDAK for all claims resulting from content you supply.  IDAK has the right but not the obligation to monitor and edit or remove any activity or content.  IDAK takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from IDAK are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

IDAK attempts to be as accurate as possible. However, IDAK does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by IDAK itself is not as described, your sole remedy is to return it in unused condition. This return policy does not apply to purchases of counseling/consulting services which are evaluated on a case by case basis.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY IDAK ON AN “AS IS” AND “AS AVAILABLE” BASIS.  IDAK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, IDAK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IDAK DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM IDAK ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  IDAK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting IDAK website, you agree that the laws of the state of Oregon, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and IDAK.

DISPUTES

Any dispute relating in any way to your visit to IDAK website or to products/services you purchase through  IDAK shall be submitted to confidential arbitration in Oregon, USA, except that, to the extent you have in any manner violated or threatened to violate IDAK’s intellectual property rights, IDAK may seek injunction or other appropriate relief in any state or federal court in the state of Oregon, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

IDAK SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to IDAK website. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR RETURN/REFUND POLICY

We want to be sure you’re as happy with your IDAK products as we are. If you’re not 100% satisfied with your purchase of an IDAK product, you can return it for a full refund within 30 days. This Return/Refund policy does not include counseling/consulting services provided by IDAK. Any request for refund for counseling/consulting services provided by IDAK is decided on a case by case basis. IDAK provides no refund for services/products provided by non IDAK employed counselors, consultants, trainers or schools using IDAK products.

SHIPPING POLICY

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

INS AND OUTS OF THE IDAK RETURN POLICY

You can return your item(s) purchased from IDAK up to 30 days after the purchase date for a full refund. Refunds will be returned only to the original form of payment. IDAK does not offer store credit or gift cards. IDAK does not accept returns on items purchased from another person or organization other than IDAK. For exchanges, please return your item(s) for a full refund and replace an order for the correct item. Exchanges for items purchased outside of IDAK will not be accepted. All merchandise must be unused/unworn and returned in the original packaging. For all returns, you will be responsible for return shipping. All original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. You may use a shipper of your choice to return your items. We recommend retaining the tracking number of your return for your records.

​All merchandise must be unused/unworn and returned in the original packaging. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. No refunds will be given on merchandise returned 30 days after the original purchase date.

​Please complete the return form to approve your return request. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from IDAK via phone or website.

IDAK on-line products purchased which have been partially, not completely used, are eligible for full refund within 30 days of use. To request refund, send email and refund request to info@idakgroup.com.  IDAK does not offer refund of any on-line products which have been fully used, completed by the purchaser.

SECURE PAYMENT

Our secure payment with SSL Using Visa & MasterCard Bank of America/First Data

QUESTIONS / CONTACT US

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: info@idakgroup.com

Shipping Office: 13203 SE 172nd Ave. Suite 166 #758, Happy Valley, OR 97086

Phone Number: 503.252.3495

© 2018 by IDAK Group, Inc